Política de privacidad
PRIVACY POLICY
Last updated: June 2, 2026
My Store operates the website www.platero.store, including all data, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the provisions of this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we refer to any data that identifies you or that can reasonably be linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services, where you reside, and what applicable law permits or requires:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including items you browse, add to your cart, save to your wishlist, or purchase, return, exchange, or cancel, as well as your previous transactions.
- Communications with us including information you provide in your communications with us, for example when submitting a customer service request.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information relating to your interaction with the Services, such as how and when you use or navigate them.
2. SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide your personal information to us by any other means.
- Automatically through the Services, including information from your device when you use our products or services or visit our website www.platero.store, as well as through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
- From our partners or other third parties.
3. HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
- Providing, personalizing, and improving the Services. We use your personal information to provide you with the Services, which includes processing your payments, managing your orders, remembering your preferences, sending you account-related notifications, processing purchases and other transactions, creating and managing your account, and offering you a personalized shopping experience.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email or other means, as well as displaying online advertisements about products or services within the Services or on other websites.
- Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, and detect, investigate, or act against potentially fraudulent, illegal, dangerous, or malicious activity.
- Communications with you. We use your personal information to provide you with customer support, respond to your requests, and maintain our business relationship with you.
- Legal reasons. We use your personal information to comply with applicable law or respond to valid legal proceedings, including requests from law enforcement agencies or governmental authorities.
4. HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:
- With vendors and other third parties that provide services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, and order management).
- With business and marketing partners to provide marketing services and display advertising to you.
- When you instruct us, request, or otherwise consent to the disclosure of certain information to third parties.
- With our affiliates or within our corporate group.
- In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations, or to protect or defend our rights and the rights of our users.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website www.platero.store uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.
Types of cookies we use:
- Essential cookies — necessary for the website to function properly.
- Analytics cookies — help us understand how visitors interact with our website.
- Marketing cookies — used to deliver relevant advertisements to you.
6. CHILDREN'S DATA
Our website www.platero.store is not intended for use by minors, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or legal guardian of a minor who has provided us with their personal information, please contact us at the details provided below to request its deletion.
7. SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no security measure is perfect or infallible, and we cannot guarantee absolute security.
The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
8. YOUR RIGHTS AND CHOICES
Depending on where you reside, you may have some or all of the following rights in relation to your personal information:
- Right of access — you may request access to the personal information we hold about you.
- Right to erasure — you may request that we delete the personal information we hold about you.
- Right to rectification — you may request that we correct inaccurate personal information we hold about you.
- Right to data portability — you may request a copy of your personal information and ask that it be transferred to a third party under certain circumstances.
- Right to opt out of marketing — you may opt out of receiving promotional communications from us at any time by using the unsubscribe link in our emails.
- Right to object to processing — you may have the right to object to or request that we limit the processing of your personal information for certain purposes.
If you reside in the European Economic Area (EEA) or the United Kingdom, you also have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before its withdrawal.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe as established by applicable law.
9. INTERNATIONAL TRANSFERS
Please note that we may transfer, store, and process your personal information outside of the country in which you reside. If we transfer your personal information outside the EEA or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs), unless the transfer is made to a country recognized as providing an adequate level of protection.
10. THIRD-PARTY WEBSITES AND LINKS
Our website www.platero.store may include links to websites or online platforms operated by third parties. We are not responsible for the privacy practices or content of those third-party sites and recommend that you review their privacy policies before providing any personal information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version on www.platero.store and update the "Last updated" date accordingly. We encourage you to review this Privacy Policy periodically.
12. COMPLAINTS
If you have any complaints about how we handle your personal information, please contact us using the details below. If you reside in the EEA, you also have the right to lodge a complaint with your local data protection authority.
13. CONTACT
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
🌐 www.platero.store 📧 yoliaaronleire@gmail.com 📍 Calle Nuestra Señora de la Salud, CA, 11170, ES